Frequently Asked Questions

Where can I try Alpha products?

Alpha products are carried by our Alpha distributors located around the
world. If you are in the US, you can search for a distributor in your area here.

 

Can I buy Alpha clubs directly from the headquarters?

If there are no Alpha dealers in your area, you can purchase online through our product pages or call us directly to place an order : 800-222-1186 ext 0.

Can I customize the length of my driver?

Yes, you can. However you must add in desired length of the club in the Notes section on the Checkout page (after you have entered in your shipping address). If you have any questions about customization of an order, please contact us first: 1-800-222-1186 ext 0

Note that all drivers are standard 45" in length.  

What is the loft for ATM?

ATM means you can specify any loft between 13 and 15 degrees.

What is the difference between the C830.2 Titanium and C830.2 Plasma?

The "Plasma" is the newest version of the C830.2 driver. The head design is identical to the
Titanium version. The only difference is the face is plasma welded to the body of the driver,
thus making it slightly lighter and giving a more solid feel upon impact.

Is it possible to order a set of clubs with the lies already adjusted?

Lie adjustments do cost extra.  Just call us directly to place an order and specify what adjustments you'd like
the lie to be for each club.

What makes Alpha clubs perform so well?

Alpha clubs are not designed based on marketing messages nor do they
incorporate the latest hype just to garner interest. They are built based
on simple yet effective design mechanisms stemming from the fundamental
principles of physics and material science engineering. In short, sometimes
simple is better.

 

Are there professional golfers that play with Alpha clubs?

Yes. Alpha clubs are played by players on the PGA, Nationwide, Champions Tour and the Long Drive Circuit.
Since we don't sponsor any Tour players with endorsement contracts, we cannot use their name in our marketing materials.
But if you look closely, you will see Alpha clubs being played at almost every major event. 

Do Alpha clubs conform with USGA standards?

Yes. Every Alpha product is designed to and conforms to all USGA standards.

How can I become an Alpha dealer?

Our Alpha dealers are all reputable businesses that have a healthy interest in promoting Alpha products. To become one, please contact us with your company name, phone number, number of years in business, and we'll start a dialogue on how we can begin working together.

What is the warranty policy for my Alpha product?

Alpha Golf warrants all of its products to be free from defects in
materials and workmanship for two full years from the date of purchase.
If for any reason any defects should occur as a result of normal use
during this time period, the club should be returned to its place of
purchase and will be repaired or replaced at no cost.

This warranty is valid only for clubs purchased and returned to an authorized Alpha Golf dealer. Except where prohibited, this is the sole warranty and excludes all others either expressed or implied. Any club that is purchased from Ebay or is altered in any way voids this warranty.

 

Returns/Exchange Information

A Return Merchandise Authorization (RMA) is required for all returns. Please contact the fulfillment partner for your order listed in the shipping confirmation email or on the packing list included with the shipment. You may also contact a Alpha Golf Sales and Customer Service toll free at 1-800-222-1186 to obtain a return merchandise authorization. The merchandise must include original packaging and be in new condition. Returns must arrive to the fulfiller within 30 days of the original purchase date.

What are the Tip Diameters for Alpha heads?

Drivers & Fairway woods have a tip diameter of 0.335

Hybrids, Irons, and Wedges have a tip diameter of 0.370