A Return Merchandise Authorization (RMA) is required for all returns. Please contact the fulfillment partner for your order listed in the shipping confirmation email or on the packing list included with the shipment. You may also contact a Alpha Golf Sales and Customer Service toll free at 1-800-222-1186 to obtain a return merchandise authorization. The merchandise must include original packaging and be in new condition. Returns must arrive to the fulfiller within 30 days of the original purchase date.