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For phone order/inquiries, please call: 1-818-725-9720 or e-mail: hi@alphagolfclubs.com
For phone order/inquiries, please call: 1-818-725-9720 or e-mail: hi@alphagolfclubs.com

Privacy policy

ALPHA GOLF

PRIVACY POLICY

Last Updated: September 18, 2026

Introduction

ALPHA GOLF is a family-owned business committed to protecting the privacy and security of our customers and website visitors.

This Privacy Policy applies to the website www.alphagolfclubs.com and any related online services that link to this Privacy Policy (collectively, the "Site").

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information and describes the rights available to individuals under applicable privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA").

By accessing or using our Sites, you acknowledge the practices described in this Privacy Policy.


Information We Collect

Information You Provide Directly

We may collect information you provide to us, including:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Account information
  • Order history
  • Customer support communications
  • Product reviews and feedback

Payment Information

Payments are processed through third-party payment providers. ALPHA GOLF does not store complete credit card numbers or payment card information on its servers.

Information Automatically Collected

When you use our Sites, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring URL
  • Pages viewed
  • Products viewed
  • Search activity
  • Date and time of visits
  • Website interaction information
  • Approximate geolocation derived from IP address

Information Obtained from Third Parties

We may receive information from:

  • Advertising partners
  • Analytics providers
  • Social media platforms
  • Payment processors
  • Shipping and fulfillment providers
  • Other service providers supporting our business operations

How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding orders and products
  • Process payments
  • Ship products
  • Create and maintain customer accounts
  • Improve our Sites and products
  • Conduct analytics
  • Detect and prevent fraud
  • Secure our Sites and systems
  • Send marketing communications
  • Measure advertising effectiveness
  • Comply with legal obligations
  • Establish, exercise, or defend legal claims

How We Disclose Personal Information

We may disclose personal information to:

Service Providers and Contractors

Including providers of:

  • Payment processing
  • Website hosting
  • Shipping and logistics
  • E-commerce operations
  • Customer support
  • Marketing services
  • Analytics services
  • Security services

Advertising and Analytics Partners

We may disclose information to advertising and analytics providers to support marketing, audience measurement, analytics, and advertising activities.

Legal and Regulatory Authorities

We may disclose information:

  • To comply with applicable law
  • To respond to lawful requests
  • To enforce agreements
  • To protect our rights or property
  • To prevent fraud or unlawful activity

Business Transactions

Personal information may be transferred in connection with:

  • Mergers
  • Acquisitions
  • Asset sales
  • Reorganizations
  • Financings
  • Bankruptcy or similar proceedings

Advertising and Targeted Advertising

We use third-party advertising and analytics services to improve our Sites, understand customer interests, and provide relevant advertising.

Our Sites use cookies, pixels, and similar technologies that may support targeted advertising, audience measurement, analytics, and remarketing.

Additional information is available in our separate Cookie Policy.


Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide products and services
  • Process transactions
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Protect our business interests

Retention periods vary based on the nature of the information and applicable legal requirements.


Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Children's Privacy

Our Sites are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.


Third-Party Websites

Our Sites may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites.


CALIFORNIA PRIVACY NOTICE

This California Privacy Notice supplements the information contained elsewhere in this Privacy Policy and applies solely to California residents.

For purposes of this section, "Personal Information," "Sensitive Personal Information," "Sell," "Share," and related terms have the meanings assigned by the CCPA.

Categories of Personal Information Collected

During the preceding twelve (12) months, we may have collected the following categories of Personal Information:

Identifiers

Examples include:

  • Name
  • Email address
  • Postal address
  • Telephone number
  • IP address

California Customer Records Information

Examples include:

  • Billing information
  • Shipping information
  • Purchase information

Commercial Information

Examples include:

  • Products purchased
  • Order history
  • Shopping activity

Internet or Electronic Network Activity Information

Examples include:

  • Site usage
  • Browsing history on our Sites
  • Device information
  • Cookie data

Geolocation Data

Examples include:

  • Approximate location derived from IP address

Audio, Electronic, or Similar Information

Examples include:

  • Customer service communications

Inferences

Examples include:

  • Product preferences
  • Customer interests

Sources of Personal Information

We collect Personal Information from:

  • You directly
  • Your interactions with our Sites
  • Cookies and similar technologies
  • Service providers
  • Advertising partners
  • Analytics providers
  • Social media platforms

Business and Commercial Purposes

We use Personal Information for:

  • Order fulfillment
  • Customer support
  • Site operation
  • Marketing
  • Analytics
  • Advertising
  • Fraud prevention
  • Security
  • Legal compliance

Categories of Personal Information Disclosed for Business Purposes

During the preceding twelve (12) months, we may have disclosed:

  • Identifiers
  • Customer records information
  • Commercial information
  • Internet activity information
  • Geolocation information
  • Inferences

to:

  • Payment processors
  • Hosting providers
  • Shipping providers
  • Marketing providers
  • Analytics providers
  • Customer support providers
  • Technology service providers

Categories of Personal Information Shared for Cross-Context Behavioral Advertising

During the preceding twelve (12) months, we may have shared the following categories of Personal Information for cross-context behavioral advertising:

  • Identifiers, such as online identifiers and IP addresses
  • Device identifiers
  • Internet or other electronic network activity information, such as browsing activity and interactions with our Sites and advertisements
  • Commercial information, such as information regarding products viewed or purchased
  • Inferences drawn from the foregoing information

We may have shared these categories of Personal Information with advertising and marketing technology providers, including:

  • Google
  • Meta Platforms (Facebook and Instagram)
  • Microsoft Advertising (Bing)
  • Other advertising technology providers that we use to provide, measure, or personalize advertising

Certain other service providers, including Omnisend, Postscript, Privy, Judge.me, Smile.io, and Shopify, may collect or receive Personal Information in connection with providing e-commerce, communications, analytics, reviews, loyalty, marketing, or other services to ALPHA GOLF. Such disclosures are not necessarily "sharing" for cross-context behavioral advertising under applicable law and are addressed elsewhere in this Privacy Policy, as applicable.

Sale or Sharing of Personal Information

ALPHA GOLF does not sell Personal Information for monetary compensation.

However, certain advertising and analytics activities involving cookies, pixels, and similar technologies may constitute a "sale" or "sharing" of Personal Information under California law.

California residents have the right to opt out of such activities.

Sensitive Personal Information

ALPHA GOLF does not use or disclose Sensitive Personal Information for purposes that would require offering a right to limit use of Sensitive Personal Information under the CCPA.

Any Sensitive Personal Information collected is used solely for business purposes permitted by California law.


California Privacy Rights

California residents may have the following rights:

Right to Know

You may request:

  • Categories of Personal Information collected
  • Categories of sources
  • Business purposes for collection
  • Categories of third parties receiving information
  • Specific pieces of Personal Information collected

Right to Access

You may request access to Personal Information we maintain about you.

Right to Correct

You may request correction of inaccurate Personal Information.

Right to Delete

You may request deletion of Personal Information, subject to legal exceptions.

Right to Data Portability

You may request a portable copy of certain Personal Information.

Right to Opt Out of Sale or Sharing

You may direct us not to sell or share Personal Information.

Right to Non-Discrimination

We will not discriminate against you for exercising any privacy rights available under California law.


Authorized Agents

California residents may designate an authorized agent to exercise their privacy rights on their behalf.

We may require proof of authorization and identity verification before fulfilling certain requests.


Exercising Privacy Rights

Requests may be submitted by contacting:

ALPHA GOLF
20500 Plummer Street
Chatsworth, California 91311

Email: hi@alphagolfclubs.com
Phone: (818)-725-9720


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page together with an updated "Last Updated" date.


Contact Information

ALPHA GOLF
20500 Plummer Street
Chatsworth, California 91311

Email: hi@alphagolfclubs.com
Phone: (818)-725-9720